Privacy Policy
This Privacy Policy explains how Shenzhen Xuche Information Co., Ltd. (“we”, “us”, “our”), operator of jellrol.shop, collects, uses, stores and protects your personal data. This policy complies with GDPR for EU visitors and CCPA / CPRA for California residents.
Data We Collect
- Contact information: name, shipping address, email address, phone number for order delivery and support.
- Transaction data: order records, purchased items, payment reference (we do not save full card details).
- Website usage data: IP address, device type, browser, cookies, browsing behavior via analytics and advertising cookies.
How We Use Your Data
- Process orders, arrange shipping, send tracking and after-sale support.
- Reply to your support emails and resolve return / refund requests.
- Send optional marketing emails (you can unsubscribe at any time via the unsubscribe link inside emails).
- Improve website function, product selection and customer experience.
- Comply with legal obligations.
Cookies & Tracking
We use functional, analytics and advertising cookies. You may disable cookies through your browser settings. We respect Global Privacy Control (GPC) opt-out signals for cross-context behavioral advertising sharing, as required by California law.
Data Sharing
We only share necessary data with trusted service providers: shipping carriers, payment processors, fraud detection tools. We will not sell your personal information to third parties for commercial purposes without your explicit consent.
Your Privacy Rights
- Right to access a copy of your personal data we hold
- Right to request deletion of your personal data
- Right to opt out of marketing emails
- California residents have additional rights under CCPA/CPRA
- EU users have rights under GDPR
To submit a privacy request, email support@jellrol.shop. We will verify your identity before action.
Data Retention
We keep your order and contact records for tax and after-sale purpose for 5 years after your last order.
Security
We adopt SSL encryption and access control to protect your personal information, but no online transmission method is 100% secure.
Policy Update
We may revise this privacy policy occasionally. Changes take effect once posted on this page.
Company: Shenzhen Xuche Information Co., Ltd. Last Updated: October 23, 2026